Holiday Cottage Terms and Conditions

Please click here to read our terms of use of this website.

Booking with our booking forms. For bookings made 8 weeks or more before the booking date a Non Refundable deposit of 20% is required. For bookings made less than 8 weeks before the booking date, the full rent must be paid at the time of booking. Once the booking form is received and accepted by the proprietors, the payment of the balance is due 8 weeks before the start of the tenancy otherwise it will be treated as a cancellation. Payments may be made by credit card, debit card, or electronic bank transfer. To save paperwork we don’t issue reminders the full payment is due 8 weeks prior to the start of your stay.

In the event of a cancellation by you, you will still be liable to pay the total amount due. However if we manage to re let the accommodation 75 % of the total price will be returned to you. Please take out cancellation insurance to cover this eventuality. If you do not take out cancellation insurance for cover in the UK for personal circumstances, we will not be held liable for refunds.

The proprietors reserve the right to terminate your stay if you or any member of your party are believed to be causing a nuisance to the other guests or are not treating the property with due respect.

The proprietors shall not be liable to you or any other member of your party, for any loss or damage to you or your property however caused.

All dogs must be wormed, treated for fleas and have all their vaccinations up to date before arriving at Whalesborough. Any damage or loss incurred to other parties due to dogs is not the responsibility of Whalesborough Cottages.

The cottage must be left in a clean and tidy condition. Any articles which are damaged broken or lost must be paid for.

There must be no more members in your party than the cottage is designed to accommodate unless with prior agreement. And only those listed on the booking form may occupy the cottage. A cot may only be used for an infant aged 24 months or less.

The proprietors will not be held responsible for any facilities that are closed during your stay due to unforeseen circumstances.

Whalesborough’s facilities are only available to guests staying on-site and Whalesborough customers.

The proprietors reserve the right to enter the property during your stay.

You are required to vacate the property by 10 am on the date of departure, and arrive not prior to 4pm on the day of arrival. This gives us time to properly prepare for the incoming tenant. Lettings are for a maximum of 4 weeks. You will be liable for any costs of whatsoever nature incurred because of an unauthorised extension.

If for any reason beyond the proprietors control the property is unavailable on the date booked (Fire or flood damage) all rent and charges paid in advance will be refunded in full less an admin fee, but the applicants shall have no further claim against the proprietors.

No smoking is allowed in the cottages or facilities.

Dogs are welcome with responsible owners who respect the furniture and the peace of mind of all other guests. Any accident or injury caused by dogs shall be entirely at the liability of the party who brought the animal to the property.

The proprietors reserve the right to cancel any booking or terminate the tenancy , without prejudice to the other rights and remedies of the proprietors, if it is subsequently found that any of these terms and conditions have not been observed.

The proprietors reserve the right to change (eg through refurbishment) details as previously advertised.

Whalesborough Cottage acts as an agent for all houses, apart from Calf House and Nan’s House.

VAT is not included in the weekly rent for a majority of the houses.

Overseas guests may pay  by Mastercard, Visa, Maestro or by international electronic transfer. Any charges from overseas payment will be passed on to the guest.

The tenancy confers upon the Tenants the right to occupy for a holiday within the meaning of Schedule 1, Paragraph 9 of The Housing Act 1988.

The person who completes the booking form certifies that:

a) he or she is authorised to agree the booking conditions on behalf of all persons included on the form , and those substituted or added at a later date.

b) The signatory is over 18 years of age and a member of the party intending to occupy the property, and

c) Agrees to take responsibility for the party occupying the property.

The validity, construction and performance of this agreement shall be governed by English law. If any term or provision in these booking conditions shall in whole or in part be held to any extent to be unenforceable under any enactment or rule of law that term or provision or part shall to that extent be deemed not to form part of this agreement and the enforceability of the remainder of this agreement shall not be affected.These booking conditions replace and supersede all previous booking conditions.