Legal

Cookie Policy

Last updated:

What Are Cookies

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work, or work more efficiently, and to provide information to the owners of the site. This Cookie Policy explains how Whalesborough Farm Resort & Spa ("we", "us", "our") uses cookies and similar technologies on our website at www.whalesborough.co.uk, and is published in accordance with the UK GDPR, the Privacy and Electronic Communications Regulations (PECR), and the Data (Use and Access) Act 2025.

Who We Are

Whalesborough Farm Resort & Spa is operated from Whalesborough Farm, Marhamchurch, Bude, Cornwall, EX23 0JD. If you have any questions about this Cookie Policy, please contact us at reception@whalesborough.co.uk or by calling 01288 361940.

The Cookies We Use

We use the following categories of cookies on our website:

The table below itemises every cookie set by this website, together with its provider, purpose, duration, and category.

Cookies in use on www.whalesborough.co.uk
Name Provider Purpose Duration Category
wb_consent_v2 Whalesborough (first-party) Stores your cookie consent choices so we do not re-prompt on every visit. Held in your browser’s local storage, not as a cookie. Until you clear it Strictly necessary
wb_sid Whalesborough (first-party) A random, anonymous per-visit ID that groups your page views into a single visit for our privacy-first analytics. Held in your browser’s session storage, not as a cookie, and only after you accept analytics. No personal data and no cross-site tracking. Cleared when you close the tab Analytics
_ga Google Analytics Distinguishes unique visitors for our Google Analytics 4 (GA4) reporting. Set only after you accept analytics. 2 years Analytics
_ga_<container-id> Google Analytics Persists GA4 session state (used to determine whether a visit is new or returning). Set only after you accept analytics. 2 years Analytics
NID Google Maps Set by Google when you interact with the embedded map on our Finding Us page; stores user preferences. 6 months Functional

Analytics

We use three consent-gated analytics tools together, so you can see exactly what runs and why:

  • Plausible Analytics — a privacy-focused, open-source service that sets no cookies and collects no personal data (page views, referrers, and named events only). Its script and event data are served from our own domain (first-party proxy) as our data processor, hosted in the EU.
  • Google Analytics 4 (GA4) — sets the _ga cookies listed above and transfers pseudonymised measurement data (IP-anonymised) to Google, including servers outside the UK. This is a third-party service, governed by Google's Privacy Policy.
  • First-party analytics — a small anonymous record (the wb_sid session ID above) kept in our own UK-based systems.

All three run only after you accept the Analytics category in the cookie banner, and never before.

Error Monitoring (No Cookies)

Separately from analytics, we run privacy-first, cookieless error monitoring so we can detect and fix technical faults. When a page errors it records the page address, the error message and type, and basic browser information — with no cookies, no device storage, and no identifiers that single you out. It runs on every visit under our legitimate interest in keeping the site secure and working, and the data is processed in our own UK-based systems (London region). See our Privacy Policy for detail.

Third-Party Cookies

Plausible and our own first-party analytics are cookieless and never shared with or sold to advertising networks. Google Analytics 4 is a third-party analytics service (see Analytics above) that does set cookies and does transfer data to Google — we do not use it for advertising and do not sell your data. The remaining third-party cookies below are set only if you interact with the relevant feature:

  • Google Maps — embedded maps on our Finding Us page may set cookies when you interact with the map.
  • Landal GreenParks — our booking partner may set cookies when you follow links from our site to the booking engine at landal.co.uk.

We do not control these third-party cookies and they are governed by the respective privacy policies of those organisations.

When you first visit our website, you will be presented with a cookie consent banner. You can choose to accept all cookies, reject non-essential cookies, or manage your preferences individually.

You can also control cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block all cookies from specific sites
  • Block all cookies from being set
  • Delete all cookies when you close your browser

Please note that if you block or delete cookies, some features of our website may not function correctly. For more information on managing cookies in your browser, visit www.aboutcookies.org.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Call 01288 361940 Check 2026 Dates